Cookie Policy
Learn how we use cookies and similar technologies to improve your experience.
Last updated: January 2026Cookie Summary
- We use essential cookies to make our website work properly
- Functional cookies remember your preferences like language and theme
- We do not use advertising or tracking cookies
- You can manage cookies through your browser settings
1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.
This Cookie Policy explains how Smart PEPPOL ("we", "our", or "us") uses cookies and similar technologies on our website and web application at smartpeppol.be (the "Website").
2. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the Website to function properly. They enable core functionality such as security, authentication, and session management. You cannot opt out of these cookies as the Website would not work without them.
| Cookie | Purpose | Duration |
|---|---|---|
| session | Maintains your authenticated session | Session / 30 days |
| csrf_token | Protects against cross-site request forgery attacks | Session |
| locale | Remembers your language preference | 1 year |
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings. If you disable these cookies, some features may not work as intended.
| Cookie | Purpose | Duration |
|---|---|---|
| theme | Remembers your light/dark mode preference | 1 year |
| sidebar_state | Remembers your navigation sidebar preference | 1 year |
Analytics Cookies
We may use analytics cookies to understand how visitors interact with our Website. Currently, we do not use third-party analytics services. If this changes, we will update this policy and request your consent where required.
3. Local Storage and Session Storage
In addition to cookies, we use browser local storage and session storage to store certain information locally on your device. This includes:
Authentication tokens
For maintaining your session
User preferences
Settings and customizations
Cached data
To improve performance
This data is stored locally on your device and is not transmitted to our servers except as necessary to provide the Service.
4. Mobile Application
Our mobile applications do not use traditional cookies. However, they may use similar technologies to store information locally on your device:
5. Third-Party Cookies
We minimize the use of third-party cookies. Currently, we may use cookies from:
When you make a payment, our payment provider may set cookies to process the transaction securely.
We do not use advertising cookies or share your data with advertising networks.
6. Managing Cookies
Browser Settings
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block all cookies from specific sites
- Block all cookies from all sites
- Delete all cookies when you close your browser
Note: Blocking all cookies will affect the functionality of our Website and you may not be able to use all features.
Browser-Specific Instructions
Opt-Out Tools
For analytics cookies (if we implement them in the future), you can opt out using:
- • Google Analytics Opt-out Browser Add-on
- • Your browser's "Do Not Track" setting
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post any changes on this page and update the "Last Updated" date.
8. Contact Us
If you have questions about our use of cookies, please contact us:
Smart PEPPOL - NEO COMPANY SRLGrand Place 24
7100 La Louvière, Belgium
support@smartpeppol.be